Privacy policy

Last updated: 25/10/2026

Share Moments (“the app”, “we”) lets the guests of an event share photos and videos with each other for a limited period of time. This policy explains what data we collect, how we use it and how long we keep it.

1. Data we collect

Account data: signing in with Google or Apple is required to use Share Moments. When you do, we receive your display name, your email address and a unique identifier for your account (through Firebase). We never access your password or any other profile data.
Photos and videos: the content you upload to an event, along with the date it was captured and uploaded.
Photo location: if you allow location access, photos taken with the in-app camera store the coordinates of where they were taken. You can deny that permission and the app keeps working.
Event data: the event name and which events you joined, with the date you joined.
Purchases: the history of your in-app purchases (for example, an event extension), processed by Google Play or the App Store. We never receive your card details.
Reports and blocks: the content reports you send, with the reason you gave, and the list of users you blocked.
Feedback and technical information: when you send us feedback from the app, we receive your message, the app and operating system versions and, only if you allow it, a technical log of the state of your recent uploads (it does not include your photos). We use it solely to fix problems.

We do not use advertising trackers and we do not access your contacts.

2. How we use your data

We use this information solely so that the guests of the same event can view, download and share the photos and videos uploaded during that event, to review content reports and to fix the problems you report to us.

3. Storage and retention

Photos and videos are stored on Amazon S3 and are deleted automatically when the event’s active window ends. On the free plan that window is 72 hours (3 days), which is the minimum; if the host buys a paid extension for that event, it can reach up to 7 days. After that the content is no longer available in the app and is deleted. We recommend downloading or sharing anything you want to keep before the window ends.

3.1 Content rules

Anything you upload to an event must follow our Content and Conduct Rules.

4. Who we share data with

Other guests of the event: photos and videos uploaded to an event are visible to everyone who joined that same event.
Infrastructure providers: Google/Firebase and Apple (authentication), Amazon Web Services (file storage), Google Play and the App Store (payments) and Resend (emails to our support team), acting as data processors on our behalf.

We do not sell or share your data with third parties for advertising purposes.

5. Security

We apply reasonable technical measures to protect your data in transit and at rest. That said, no system is 100% secure and we cannot guarantee absolute security.

6. Your rights

You can request access to, correction of or deletion of your data by writing to support@sham-app.store. For detailed instructions on deleting your account, visit this page.

7. Minors

Share Moments is not directed to children under 13. We do not knowingly collect data from children under that age.

8. Changes to this policy

We may update this policy occasionally. Changes will be published on this same page with the corresponding update date.

9. Contact

For any question about this policy, write to us at support@sham-app.store.